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We're Here to Help You

Whether you need technical support, have questions about our service, or want to explore partnership opportunities, our team is ready to assist you.

< 2h
Average Response Time
24/7
Support Available
98%
Customer Satisfaction

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Multiple ways to reach us based on your needs

Technical Support

Get help with installation, troubleshooting, and technical issues

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Response within 2 hours
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Business Inquiries

Partnerships, enterprise sales, and business development

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Response within 1 business day
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Feature Requests

Suggest new features or improvements to make Oniew better

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Response within 3 business days
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Report Issues

Report bugs, security vulnerabilities, or service problems

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Critical issues: < 1 hour
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Other Ways to Connect

Join our community and connect with us on social platforms

Discord Community

Join our Discord server for real-time chat, community support, and feature discussions

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GitHub

Report issues, contribute to development, and stay updated with our open-source components

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Quick Answers

Before contacting us, check if your question is answered in our frequently asked questions.

Visit Help Center

How do I install Oniew?

Download the .dmg file from our website and follow the installation guide in our help center.

Is Oniew really undetectable?

Yes, Oniew uses advanced window management to remain hidden from screen sharing and recording software.

How does billing work?

You purchase usage hours in advance ($30/hour). Time is deducted only when you use AI features.